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Refined Global Cuisine in Mid City

Duplicate Transaction Alert:

Duplicate Transaction Alert
Update 12/1/16, 10:30a

Firstly, I’d like to thank everyone for their patience and understanding as we work to reverse the duplicated transactions.

I received word from my credit card processor that they will begin processing the refunds for the duplicated transactions today. We expect them to get through in next few days. I will post again when they notify me that they have completed the process. Please allow 5 business days for the refunds to post to your accounts. If you have further questions, please email me at canalstreetbistro@gmail.com.
Thank you,
Chef Ingrid

Update 12/30/16, 10:45am:
Firstly, let me thank everyone affected by this for your patience and understanding as we work to refund every duplicate transaction. At this point, we are expecting any duplicate transactions that are reflected as “pending” to not post and drop off on their own. For those transactions that have already posted, our processor will be refunding those transactions in batches. There are a lot of them, so we ask for continued patience as we get through every one. Chef Guillermo, Chef Lowen and I truly appreciate our customers and take this very seriously, as we wouldn’t be here with out you. I am working personally with our processor to make sure that this is being corrected as quickly as possible. I will continue to post updates here, and on Facebook, to keep everyone in the loop. So please check back here or follow us on Facebook to get the latest updates regarding resolution.
Chef Ingrid 

It has come to my attention that duplicate credit card charges dating back to September of this year, have occurred this morning, 11/29/16. These transactions have occurred due to an error with our credit card processor. I am working diligently with them to get the error corrected and to make sure any duplicate charges are reversed as soon as possible. Please check back here for updates on the reversal. I hope to get this corrected as expeditiously as possible. We thank you for your patience and understanding. If you need to reach me for more information or have other questions, please email me at canalstreetbistro@gmail.com with the subject line “Duplicate Transaction Alert”. We apologize for any inconvenience this may cause.

Sincerely,

Chef Ingrid Thomas

 

Canal Street Bistro is a standout among Mid City restaurants.

Our brunch and daily menus reflect the diversity of our city with both local and global influences. Our menus include vegan, vegetarian and gluten free items as well. Our food is prepared from scratch with natural ingredients.

We have a fresh fruit and vegetable juice and smoothie bar available during brunch and daily until 6pm. In addition, we offer a hand selected wine list and premium bar for any meal including signature cocktails. Happy hour is Wednesday through Saturday from 4pm to 6pm featuring food and drink specials.

If you enjoy dining in with us, we can also bring our unique cuisine to you. Our catering is a great alternative to “take-out” for your next staff meeting or intimate dinner party. If you are looking for complete on-site catering services, our location in the heart of Mid City makes Canal Street Bistro a great location for events accommodating 20 to 70 people. We offer fresh, delicious menus that are tailored for you…if you can eat it, we can cook it! Contact us for information on our full service on or off-site catering services.